Select the reset password option from the login page and add in your user email address.

This will then generate an email link to your inbox. Open the email and click the link to be taken to the reset password page.

Add the password of your choice and then click the save button

You can now return to login page and use your user email and password to login

Watch this short video to see how to do this on mobile.

Watch this short video to do this on web and head to the web app login page

If you need further assistance, please use the chat window bottom right on web, the Help button on mobile, call our customer support team on 01243 210286 or email support

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