At the bottom of the left panel, you will find the Import Data logo, once you have clicked into that section, follow the Custom import (advanced) link at the top right part of the screen.
Make sure the Animal button is highlighted yellow and select the arrow for the next step.
Select your file from your documents and click on the arrow to move forward.
Select the appropriate headings from the drop down information. Anything that is not relevant leave on IGNORE. The animals have to be matched by either their EID or passport/tag number. IMPORTANT: If there are animals that are not in the system but in the document you upload, these animals will be added as new animals! Then select the arrow for the next step.
You will receive confirmation by a green banner when they have been added successfully.
If you need further assistance, please use the chat window to your right, call our customer support team on 01243 210286 or email support firstname.lastname@example.org