Once you have clicked on 'Begin crush session', click on the plus to add an activity.
You now have the option to update the VID/EID.
Here you can update the VID from the last digits of the passport number.
You are able to adjust the number of digits from the end of the passport number. Then click 'Launch session'.
Once in the crush you can select the animal by clicking on 'waiting to scan'.
Select the animal either by scrolling down the page or typing the end of the passport number.
The VID will automatically fill and you are now able to scan the EID tag with your compatible stick. The EID number will come across to your screen.
If you need further assistance, please use the chat window to your right, call our customer support team on 01243 210286 or email support firstname.lastname@example.org