Watch a video on updating an animals group via the advanced upload.

Follow the step by step instructions on updating an animals group.

You'll need a spreadsheet of animal passports or relevant EIDs in one column and your corresponding required group name in a 2nd column - next save your spreadsheet as a .CSV file for uploading to your account.

Once logged into the web app via your computer, navigate to the left options panel, and select the upload arrow icon

Next click the Custom import (advanced) link at the top right of the screen

Make sure the Animal button is highlighted yellow and select the arrow for the next step.

Select your file from your documents and click on the arrow to move forward.

Select the appropriate headings from the drop down box information. Anything that is not relevant leave on IGNORE.

The animals have to be matched by either their Passport Number or EID number.

IMPORTANT: If there are animals that are not in the system but in the document you upload, these animals will be added to your account. Then select the arrow for the next step.

You will receive confirmation by a green banner when they have been added successfully.

Related articles:

Adding animals to a group/field - mobile & web

Need some help? Use the chat window to your right on the web app or the help button on mobile. Call our customer support team on 01243 210286 or email support

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